Question 1

What is included in the price of my patio?

Accepted Answer

Included in the price is everything necessary to provide a finished hardscape patio design at your home. This includes:

-Site Evaluation
-Site Prep: Removal of Grass/Dirt
-All Labor
-All Materials and Taxes
-All Trucking and Deliveries
-All Equipment
-Debris and Trash Disposal
-Thorough Site Cleanup
-Final Quality Inspection
-(5) Year Warranty

Question 2

What is not included in the price of my patio installation?

Accepted Answer

Not included in any patio package are the following. We're happy to provide these items at an additional cost, and will provide a separate quote if requested.

-Steps / Stairs
-Walkways / Paths
-Plantings / Mulch
-Demo and Removal of Concrete
-Demo and Removal of Decking
-Furniture 
-Grills
-Seed, Straw, or Sod Installation

Question 3

Is tax and shipping included in the patio price?

Accepted Answer

Yes! the price you see is the total price you'll pay for your patio. Also see 'What's not included'

Question 4

How far are you booking out patio installations?

Accepted Answer

We are currently booking for the 2024 season. We can give a more accurate estimation at our site visit.

Question 5

What are my payment options?

Accepted Answer

We take cash, check or money order.

Question 6

Can I modify the patio design?

Accepted Answer

We can modify the design slightly without affecting the price. We can cut the patio to fit around existing steps, window wells or a bulkhead etc. We may also be able to move elements like walls, fire pits, pillars around to suit your site and style. We cannot modify the paver type or pattern at this time.

Question 7

How long will my patio installation take?

Accepted Answer

Installation times vary based on the patio you choose. Although, 5 days or less is average.

Question 8

Will you travel outside of your service area?

Accepted Answer

For now, we travel up to (25) miles from Shelburne Falls, Massachusetts for patio installations. Exceptions may be made for special circumstances. To discuss, please email info@perfect-patio.com (mailto:info@perfect-patio.com)

Question 9

What is the payment schedule?

Accepted Answer

The payment schedule for all patios are as follows:
50% due at contract signing
50% due at day of completion

Question 10

Do you have any references?

Accepted Answer

Yes! we've installed hundreds of patios in Western Massachusetts and can share reference information at our initial meeting.

Question 11

Where can I see patio materials in person?

Accepted Answer

At our site visit we will bring samples of all materials in your design. We can also provide you with locations to visit installations in person - either, displays at our vendors, or installations at previous customers.

Question 12

What's your warranty?

Accepted Answer

Perfect Patio warrants our work for a period of (5) years, and the hardscape material manufacturer covers the material with a Lifetime Warranty on their products.

Question 13

Does Perfect Patio contract with Builders/Developers?

Accepted Answer

Yes! please inquire directly at info@perfect-patio.com (info@perfect-patio.com)for more information.

Frequently Asked Questions

Questions to ask your patio contractor

Local Patio Installation Experts